Community Services


Hospice Muskoka support services are available 24 hours a day, 7 days a week. They are free of charge, to residents who own property in the Townships of Muskoka Lakes, Bracebridge, Gravenhurst, Georgian Bay and Wahta First Nation and Moose Deer Point First Nation and, by extension, their families regardless of where they live.


Our services include:

Video Resources:

The Great Ceremony
An indigenous perspective on caregiver care, death & grief.

The Caring Confidante

A mom and hospice caregiver talk about working on a legacy project.

Death & Mindfulness

Discussions on the role of rituals.

For Services in the Community, call (705)-646-1697 and speak to our Client Services and Volunteer Co-ordinator to begin the process, or email

For Andy’s House, our palliative care home, referrals are made through Home and Community Care Palliative Services.



The National Standard of Hospice Palliative Care recommends connecting with your local hospice soon after you or your family receive a diagnosis of a life-limiting illness.  It is an excellent way to get the support you and your family may need as you adjust to the diagnosis and treatment protocol, or when it becomes clear that treatment outcomes will not alter the course of the illness.

Developing a palliative care plan while you are well enough to share your wishes is vital to ensuring your palliative needs are understood. 

Hospice Muskoka can help.

Advance Care Planning

- Preparing for end-of-life and understanding the dying process by addressing clients' physical, psychological, social, and spiritual needs, practical issues and associated expectations, needs, hopes and fears

- Providing therapeutic interventions such as Reiki, Gentle Massage, Pet & Music Therapy

- Providing information on Medical Assistance in Dying (MAID) 

- Delivering the Palliative Approach to Care by arranging for compassionate care options and with appropriate pain and symptom management

- Creating opportunities for meaningful and valuable experiences for families

- Bereavement support and counselling

We assist with:



When & why

The ultimate goal of Advance Care Planning is to help you capture your wishes regarding health care and dying, to ensure your goals are respected and met.


There are some tools we use, such as:

  • Advance Care Planning (ACP)

  • Goals of Care (GoC)

  • Person-Centered Decision Making (PCDM)

These essential tools should be considered carefully, ideally before a life-limiting diagnosis, or at minimum when a diagnosis is received.  


Specially trained Hospice Muskoka volunteers can assist with completing these documents.

Call Hospice Muskoka at (705)-646-1697 or email to request services.

Advance Care Planning Links:


“The purpose of visiting volunteers is not always what they can do, but rather how they can be present.”

Hospice Muskoka’s Caregivers provide friendly in home visits for home-bound individuals including companionship, giving family and caregivers the opportunity to attend to other matters or take a well-deserved break.  Our volunteers can provide social, emotional, and practical support within the comfort of your home wherever that is in the community.  We can arrange for regular visits so you can schedule appointments, run errands, participate in your regular social and recreational activities.  Our volunteers are happy to prepare small snacks, write letters/emails, provide pet care, play cards & games, read, or just sit silently while family members rest.

Our volunteers are thoroughly screened, including a Criminal Reference Screening through the OPP to enable them to work with vulnerable persons.  All volunteers complete a full orientation on the history, principles, values, policies and procedures of Hospice Muskoka.  In addition, visiting volunteers attend the “Fundamentals of Hospice Palliative Care” to understand practical care and simple comfort measures.  

Wherever possible, we try to match 1 volunteer to each family to build strong relationships and trust.



“Grief never ends, but it changes. It’s a passage, not a place to stay.

Grief is not a sign of weakness, nor a lack of faith. It is the price of love.”

- Elizabeth I

Grief, although painful, is a healthy response to loss.  Often the difference in someone’s grief experience is whether they face it alone or with the support of others who do not judge the rightness of their emotion or the time it takes to adjust to the loss.  Our specially trained grief support volunteers provide emotional, spiritual and psycho-social support to individuals of all ages and families who are anticipating a death or experiencing grief due to the loss of a loved one or friend.

This support is available, free of charge, whether you have used Hospice Muskoka services or not.  By understanding what is happening, identifying and expressing your feelings in ways that feel right, eventually you are able to reinvest your energy and focus into building a new life, rather than staying rooted in your loss.  The memories will always stay close but, with the right support and tools, you can learn to feel hope, optimism, and joy again.

For Grief Support call 705-646-1697 ext. 209 to speak to our Client Services Co-ordinator Julie Charters, email, or complete the Grief Group Intake Form.

Children Exploring Loss:




“Writing one’s legacy is a privilege that nurtures and inspires future generations”

- Mary Ann Beaudin,

Hospice Muskoka Volunteer

A legacy is about creating meaning in one’s life and death.  How we live until we die speaks volumes about our life and goes beyond material objects. Exploring what made a difference in our lives is a powerful experience.  Creating connections with those we love and keeping those stories alive is a priceless gift we can leave our loved ones.

Using a program called Voistory, Hospice Muskoka’s  “Stories of the Heart” volunteers work with our clients to capture their memories and stories, share and preserve their values and wisdom in a confidential secure way.  The sharing of their final “Stories of the Heart” is at the discretion of our clients.  Over time, we have found that these stories and insights help families with their loss, grief and bereavement and are often used to help create eulogies and memorials.